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Shipping & Returns

A. PAYMENT OPTIONS

National Shipment
We offer you the following payment options:

1. Prepayment by bank transfer
2. PayPal
3. Cash on delivery 4,99 Euros packet plus 8 Euros (6 Euros + 2 Euros cash on delivery fee by DHL)


International Shipment:
1. Prepayment by bank transfer
2. PayPal


1. Prepayment by bank transfer
Please transfer the amount invoiced to our bank account stating the purpose of use. You will receive our bank details as well as the purpose of the transfer in a separate email in connection with the order handling.


2. Payment via PayPal
Please pay using the payment service provider PayPal using the information deposited in your PayPal customer account without having to type in your payment information again. Further information about the payment can be found at http://paypal.com.


3. Cash on delivery
You will pay the transport company that is commissioned by us and empowered to receive the amount of money to be paid by you at the delivery. Please note that there is a surcharge of 6 Euros for cash on delivery shipment. Additionally, the transport company commissioned by us charges a forwarding fee of 2 Euros.


B. DELIVERY AND SHIPPING COSTS
 
Shipping costs within Germany:

DHL Parcel (insured) up to 5 kg 4,99 Euros + 8.00 Euros Cash on Delivery (6 € + 2 € directly for DHL)


Shipping costs to other countries:

Maxi registered letter up to 1 kg 10.00 Euros
Zone 1* up to 2 kg 18.90 Euros

Countries for Zone 1*:

Austria, Belgium, Czech Republic, Denmark, Finland, France, Great Britain, Greece, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland.

The determination of shipping costs is available as soon as you have something in the shopping basket.

Do you request shipping to a country that is not mentioned? Please send us an email (animalstyle@arcor.de) with your order and your complete delivery address. We will gladly let you know if we are able to ship to this country and how high the cost would be.


C. DELIVERY TIMES

You can find out when the product can be delivered in the corresponding product description. The time designations are approximate. You will receive a guaranteed delivery date via email within 12 hours of your order confirmation. No delivery on Sundays and bank holidays.

For bank transfer:
Int. Bank Account Number: DE55 3505 0000 0202 0115 57
SWIFT-BIC: DUISDE33XXX
Please ask your bank for the transfer fees.

Do not hesitate to contact us for any further information.
Fon. : +49 - 2 03 - 9 33 19 35
Mobile: +49 - 1 73 - 5 18 82 42
Email: animalstyle@arcor.de

 

 

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Payment Methods

We accept payments with Bank Transfer
and the comfortable

Paypal

New products

Royal Fire

Royal Fire

69,00 EUR

[ 19 % VAT incl. excl. Shipping costs]